Privacy Policy

Last updated: 1 August 2026

Uday Raj Advertisers respects your privacy and is committed to protecting the personal information you share with us through our website, enquiry forms, WhatsApp, telephone, email or during an order.

1. Information We Collect

We may collect information such as:

• Your name
• Phone number
• Email address
• Billing or delivery address
• Business or organisation name
• GST details, where applicable
• Product and service requirements
• Artwork, logos, photographs and files
• Payment and transaction information
• Messages and enquiry details
• Website usage and device information

We do not normally store your complete debit card, credit card, UPI PIN or banking password. Payments may be processed through third-party payment providers.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries
• Prepare quotations
• Process and complete orders
• Create designs and customised products
• Arrange delivery and installation
• Provide customer support
• Send order and payment updates
• Maintain accounting and tax records
• Improve our website and services
• Prevent fraud and misuse
• Comply with legal obligations

3. Communication

We may contact you through phone, email, SMS or WhatsApp regarding your enquiry, quotation, design approval, payment, production, delivery or installation.

Marketing messages will only be sent where permitted. You may ask us to stop sending promotional communication at any time.

4. Cookies and Website Data

Our website may use cookies and similar technologies to:

• Operate website functions
• Remember user preferences
• Understand website traffic
• Improve performance
• Support analytics, advertising or security tools

You can control or disable cookies through your browser settings. Some website features may not function correctly when cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted service providers, including:

• Payment processing providers
• Delivery and courier partners
• Website hosting providers
• Email and communication providers
• Designers, production teams and installers
• Accounting or professional service providers
• Government or legal authorities where required

We do not sell or rent personal information to unrelated third parties.

6. Third-Party Services

Our website may contain links or integrations involving services such as payment gateways, WhatsApp, Google Maps, analytics platforms or social media websites.

These third-party services have their own privacy policies. Uday Raj Advertisers is not responsible for the privacy practices of third-party websites or services.

7. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorised access, misuse, loss or disclosure.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete your order
• Provide customer support
• Maintain business, tax and accounting records
• Resolve disputes
• Meet legal requirements

Artwork and order files may be retained for repeat orders unless the customer asks us to delete them and no legal or operational reason requires continued storage.

9. Your Rights

Subject to applicable law, you may contact us to:

• Ask what personal information we hold
• Request correction of inaccurate information
• Request deletion of information that is no longer required
• Withdraw marketing consent
• Raise a privacy-related complaint

Some information may need to be retained for legal, accounting, fraud-prevention or contractual reasons.

10. Children’s Privacy

Our services are intended for businesses and individuals capable of entering into a valid transaction. We do not knowingly collect personal information from children without appropriate consent.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

12. Contact Us

For privacy-related questions or requests, contact:

Solan Office
New Kather Road, Solan, Himachal Pradesh
Email: info@udayraj.com
Phone: +91 94595 22221

Shimla Office
Scandal Point, The Mall, Shimla, Himachal Pradesh
Email: shimla@udayraj.com
Phone: +91 94189 00466 / 01772804477