Terms and Conditions

1. Terms and Conditions

Last updated: 1 August 2026

Welcome to Uday Raj Advertisers. These Terms and Conditions govern your use of our website, products and services. By visiting our website, submitting an enquiry, requesting a quotation or placing an order, you agree to these Terms and Conditions.

1. About Us

Uday Raj Advertisers provides advertising, branding, printing, signage, hoardings, display materials, corporate branding and installation services.

Our contact details are:

Solan Office
New Kather Road, Solan, Himachal Pradesh
Email: info@udayraj.com
Phone: +91 94595 22221

Shimla Office
Scandal Point, The Mall, Shimla, Himachal Pradesh
Email: shimla@udayraj.com
Phone: +91 94189 00466 / 01772804477

2. Quotations and Pricing

All quotations are based on the information, measurements, quantities, materials and specifications provided by the customer.

Prices may vary depending on:

  • Product dimensions and quantity
  • Material selected
  • Printing and finishing requirements
  • Design work required
  • Installation location
  • Transportation and labour charges
  • Applicable taxes

A quotation is valid only for the period mentioned in the quotation. If no validity period is mentioned, it will remain valid for 15 days.

3. Customer Information

Customers must provide correct contact details, delivery address, measurements, artwork, text, spelling and other order information.

Uday Raj Advertisers will not be responsible for delays, errors or additional costs caused by incomplete or incorrect information supplied by the customer.

4. Artwork and Design Approval

Customers must carefully check all artwork before giving approval, including:

  • Names and contact details
  • Spelling and grammar
  • Colours and images
  • Product size and quantity
  • Logo placement
  • Design layout

Once the customer approves the artwork or design, production may begin. Uday Raj Advertisers will not be responsible for errors that were present in the approved design.

Colours displayed on mobile phones and computer screens may differ slightly from the final printed product because screens and printing machines use different colour systems.

5. Customer-Supplied Content

The customer confirms that they have permission to use all logos, photographs, trademarks, text and other material supplied for printing or advertising.

The customer will be responsible for any copyright, trademark or ownership dispute resulting from material supplied by them.

We reserve the right to refuse content that is unlawful, misleading, offensive, defamatory or infringes the rights of another person or business.

6. Payment

The required advance payment or full payment must be made before design, production, dispatch or installation, depending on the agreed order terms.

An order will be considered confirmed only after the required payment has been received.

Any remaining balance must be paid before dispatch, delivery or installation unless otherwise agreed in writing.

7. Production and Delivery Time

Production and delivery timelines are estimates and may vary depending on order size, material availability, design approval, weather, transportation, installation conditions or other circumstances beyond our control.

We will make reasonable efforts to complete orders within the communicated timeframe, but delays do not automatically qualify the customer for compensation or a refund.

8. Installation Services

Where installation is included, the customer must ensure that:

  • The installation location is accessible.
  • Required permissions have been obtained.
  • The surface or structure is suitable for installation.
  • Electricity is available where required.
  • The installation area is safe for our team.

Additional charges may apply if the location, measurements, surface condition or installation requirements differ from the information initially provided.

9. Custom-Made Products

Most printing, signage, branding and advertising products are made according to the customer’s specifications.

Because these products are customised, they cannot normally be returned, exchanged or refunded after production has started, except where the product is materially defective or different from the approved order.

10. Product Variations

Minor differences in colour, cutting, finishing, material texture and dimensions may occur during printing and manufacturing.

Such minor variations will not be treated as defects where they do not substantially affect the intended use of the product.

11. Inspection and Complaints

Customers should inspect products immediately after delivery or installation.

Any complaint regarding damage, shortage, printing error or an incorrect product must be reported within 48 hours of delivery, along with photographs, videos and order details.

Claims reported after this period may not be accepted.

12. Website Availability

We try to keep our website accurate and available. However, we do not guarantee that it will always operate without interruption, errors or technical issues.

Product images and descriptions are provided for general information and may be updated without prior notice.

13. Limitation of Liability

To the extent permitted by applicable law, Uday Raj Advertisers will not be responsible for indirect losses, loss of business, loss of profit, loss of opportunity or damage caused by circumstances beyond our reasonable control.

Our maximum liability relating to an order will not exceed the amount paid by the customer for the affected product or service.

14. Changes to These Terms

We may revise these Terms and Conditions when required. The updated version will be published on this page with a revised “Last updated” date.

15. Governing Law

These Terms and Conditions will be governed by the laws applicable in India. Any dispute will be subject to the jurisdiction of the appropriate courts in Himachal Pradesh.

16. Contact Us

For questions regarding these Terms and Conditions, contact:

Email: info@udayraj.com
Phone: +91 94595 22221 | 01772804477